Welcome to the Administration IT, and this Focused-FAQ. We’ve pulled together some of the most frequently asked questions. We hope this FAQ is useful to you.
+ How to Get IT help?
Admin IT has several business continuity methods in place to ensure that we can continue to support you during a disaster or other emergency. These methods are designed to allow you to reach our team for immediate support, even if working remotely. To request IT assistance, submit a service request and we’ll respond within 1 to 3 business days depending on the severity of the problem. Business Hours: M-F 8:30AM – 5PM.
Here is our most up-to-date contact methods:
+ How to Setup as a First Time User in Jira?
If you are using Jira for the first time, please visit Here to set it up in Jira.
+ How to Create a Ticket in Jira?
Admin IT Service Desk Management JIRA Login. The Guidance for how to submit a ticket in Jira.
+ How to View the Status of the Ticket?
+ Where is the list of Collaboration Tools & Resources?