System Administrator II
Felipe Gutierrez works as a System Administrator at the University of Southern California. Felipe supports the divisions of Administrative Operations (Admin Ops), Office of the Senior Vice President of Administration, Office of the General Counsel, Office of Compliance, Office of Athletic Compliance, and the Human Resources Administration with various technological support solutions in an effort to assist these divisions with achieving their strategic plans.
Felipe is responsible for the desktop support of over 500 users at both the University Park and Health Sciences campuses. Felipe takes pride in providing excellent customer service and ensuring that all clients have the tools they need to perform their job, which is in direct alignment with the Admin Ops customer service initiative. The support Felipe provides ranges from hardware, software, and data protection, to strategic proactive solutions, which all contribute to the successful use of technology within our divisions.
Felipe began at USC as a certified hazardous materials professional with over 10 years of experience and spent his first 4 years at USC with the hazardous materials team in Environmental Health & Safety, another department of Admin Ops. Felipe began his information technology career with the Admin Ops Technical Operations department in 2006, and now has 6 years of experience in the ever evolving field of technology services.
Currently a student at East Los Angeles College, Felipe is working on his AA degree in Computer Science and then plans to move on to completing his Bachelors at a four year institution. Additionally, Felipe is a Microsoft Certified Professional (MCP) and consistently reads tech forums and magazines to stay current with the latest technology.